Accessible seat tickets for the Staples Center can be purchased at https://tickets.disabledspectator.com/venues/staples-center. Accessible seat tickets can also be purchased at the Staples Center Box Office in between Georgia Street and Figueroa Street, or by calling them at (213) 742-7340.

Three companions per one accessible seat ticket are allowed to sit with disabled patrons.

Handicapped Parking Tickets can be pre-purchased while purchasing an accessible ticket. It is highly recommended that disabled patrons do so. These spaces are reserved for vehicles displaying a state-issued disability placard or license plate.

Contact Guest Services at (213)-742-7340 or let the nearest attendant know and they will assist you. Guest Services locations are located on the lower and upper concourse.

Contact Guest Services at (213)-742-7340, or visit the Box Office. Guest Services locations are also located on the lower and upper concourse. 

Staples Center will accommodate as best as they can on a case by case basis.

The service fee helps cover our operating costs so we can provide you excellent customer service and maintain this secure and convenient web portal. A percentage of every ticket transaction is provided to the Disabled Spectator Foundation, a charitable 501 C (3), nonprofit organization, which directly supports organizations that assist people with disabilities.

1111 S Figueroa St., Los Angeles, CA 90015

Uber and Lyft are allowed to drop off disabled spectators at the designated drop off and pick up areas. They are located in the white zone on Figueroa St. (Southbound) between 11th St. and 12th St., and the white zone on Chick Hearn Ct. (Eastbound) between L.A. Live Way and Georgia St.

Yes. The drop off zone located in the white zone of Figuerora St. (Southbound) between 11th St. and 12th St. are closest to the entrance gates.

Staples Center’s Disability Services Coordinator can be reached via Guest Services at (213)-742-7100.

Metro Bus lines 30, 81, 439, 442, 460 and the Silver Line all stop near Staples Center. DASH Bus Route F stops adjacent to Staples Center. The Metro Blue Line and Metro Expo Line both stop at Staples Center. You can plan your trip to Staples Center via public transportation via www.metro.net.

There is no shuttle service available for people with disabilities from parking lots to entrance gates.

Animals and pets are prohibited from Staples Center except for trained service animals and service animals in training. Service animals must remain on a leash inside the venue and must rest in the seating area of the disabled patron during the event. Service animals who pose a threat to other guests may be asked to leave the premises.

Wheelchair escorts are available as a complimentary service. Escorts are available at entry points or by making an advance arrangement, which can be done by contacting Guest Services at (213)-742-7100. Wheelchairs are not available for rent, though. Escorts will not remain with you through the duration of the event nor can you remain in the wheelchair for the duration. Wheelchair storage is also available at Staples Center. If you wish to transfer from a wheelchair to a seat, Guest Services will store your wheelchair for you. They will make arrangements to return your wheelchair to you at the end of an event. Contact Guest Services to arrange for this service.

Tailgating is not allowed at Staples Center.

Lot W and Lot E are open everyday from 6am to 2am. Lot 1 and Lot C open two and a half hours before an event. It is highly recommended that disabled patrons arrive as early as possible to ensure an accessible spot as it is first-come-first-serve. If you have pre-purchased a spot, it is still recommended that you arrive early.

Uber and Lyft are allowed to drop off disabled spectators at the designated drop off and pick up areas. They are located in the white zone on Figueroa St. (Southbound) between 11th St. and 12th St., and the white zone on Chick Hearn Ct. (Eastbound) between L.A. Live Way and Georgia St. The Figueroa St. drop off location is closest to entrance gates at Staples Center.

Lot W and Lot E are open everyday from 6am to 2am. Lot 1 and Lot C open two and a half hours before an event.

Staples Center does have handrails in the aisles.

The section above the accessible seats overhang does not restrict the view of the court/rink.

All restrooms in the Staples Center are accessible. They are located by every section on every level of the venue.

Family restrooms are located on every level of the stadium. They too are accessible for disabled patrons.

Concessions are accessible for wheelchairs. The waiting line aisles are wide, the concession stand counters are low, the ground is smooth, and there are no gradients.

Elevators are accessible and located on both the lower and upper concourse all around the stadium.

To access the upper level accessible seats, escalators are required. However, elevators are available and accessible all around the stadium and access all public seating areas. Accessible seat access not require the use of steps or ramps.

Three companion seats are available per one accessible seat ticket. Seats for additional guests will be located as close as possible to the accessible seating area.

Contact the nearest Staples Center employee for help with any medical needs. Otherwise, call Guest Services at (213)-742-7100.

Complimentary wheelchair escorts are available to guests with mobility problems. They can be met at all entry points or by contacting Guest Services at (213)-742-7100 to make prior arrangements.

Although it varies on the event, doors generally open one and a half hours before a game.

There are no tv monitors positioned close to or above the accessible seats.

Staples Center povides signed performances for select concert events. This service is not,  however, guaranteed at every concert event. Contact Guest Services at (213)-742-7100 at least two weeks in advance to attending an event to request this service. This gives Staples Center ample time to make the necessary arrangements.

Sensory Safety Kits are provided to patrons with Autism, Dementia, or Traumatic Brain injuries. The kit addresses issues with loud noises and bright lights.

Assisted Listening Devices are available for hearing and/or hearing impaired guests. Visit Guest Services on the Main Concourse across form aisle M12 to request ALD. A valid form of identification is required to check ALD out. This service is complimentary.

Caption Colorado and Staples Center have teamed to provide access to all arena announcements. An app is available to download to receive in-game/event captioning. To learn more about this app and service please visit http://www.captioncolorado.com/event-center-customers.

Guest Services at Staples Center is open all day, regardless of whether there is an event or not.

Wells Fargo ATMs are located in the following locations:

Outside the Star Plaza VIP Entrance
Main Concourse across from Aisle M4
Main Concourse across from Aisle M12
Suite Level A across from Premier Section 16
Upper Concourse across from Aisle U19

Most concession stands, bars, and merchandise kiosks accept all major credit cards, including American Express.